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Voipy FAQs

Q – Can I keep my traditional phone number?

A – Yes, you definitely can.

Q – What do I do with my fax number?

A – you can set up Fax to email, which send all faxes you would have received directly to your email.

Q – Can I set up international extensions on my account and pay in AUD?

A – Yes, you can set up extensions all around the world with our Essentials and professional licences. Some pricing may vary depending on the locations.

Q – Do you have a Trans-Tasman plan where I can link my NZ and AUS offices?

A – Yes, this is a new feature and a product which allows free calls between the offices.

Q – Can I integrate the phone with my CRM

A – We have integrations with over 60 applications and CRMs, few of the main ones we connect with are Salesforce, Hubspot and Zoho for all others please get in touch with us and we will advise.

Q – Do your prices on the website include the App for mobile and Desktop or is it just the call rates?

A – The Apps are included in all of our prices.

Q – What country and you located in?

A – North Sydney, Australia

Q – Do you need access to my office to set us up with our new system?

A – No, we are able to set you up remotely, which in the current climate is great for all involved, it also makes things a lot quicke

Q – Do you need access toQ – Can you look after all of my Telecommunication and IT needs or just Voip Phones? my office to set us up with our new system?

A – We have a bespoke Telco/IT arm to our business, the person who runs this division has over 20 years telecommunications experience and can bring together all of our partners and put together a bespoke solution like you have never seen before.

Q – What is your connection to Aircall?

A – Voipy is the First Australian Aircall partner, we saw an amazing product however was being billed in Euros or USD, all support was done remotely and in a different time zones so by partnering up as a sales & support arm allowed us great products to offer fellow Aussie Businesses. Given their latest round of Series C funding we believe we have made the smart choice!

Q – Do I have to be in a contract?

A – No, we do offer discounted rates for longer time frames with us however we do offer month by month options

Q – What if my CRM is not on the list of people you integrate with?

A – Simply get in touch with us and we can give you the API details and we can look at getting it all set up.

OUR PROMISE

Unrivalled connectivity
for your business

With robust features and technology our business solution is seldom matched by any competitor.

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  • The Salon Harlow team absolutely love our new Voipy phone system, we got rid of our "traditional" desk phones that took up room and cost me a fortune & now all my staff have the app on their mobile phone. Voipy has saved me money and made the business more efficient as we do not miss calls anymore.
    Ashe Salon Owner, Salon Harlow
  • We rely on Voipy for our day to day operation and customer service lines. The team are extremely knowledgable and the business has saved a lot of money.
    Andy Director, SiteFinder
  • I could not recommend any more highly, the professional and efficient way that Dean & Michael manage our account. Their efficiency in resolving any issues for us is outstanding in every aspect of our needs. Their service is also not limited simply to Monday-Friday business hours, with our often need for resolution to Data add-on's taking place over the weekend for international travel within our company.
    Tina CFO, Austral Air Conditioning Services
  • Where to start ... shopped around, got promised the world and let down time and time again, until we spoke with Mick from Voipy, they were Located in Australia had access to apps with great integrations both domestic and from around the world, they helped us get set up and trained the team. Voipy has great knowledge of their industry and we can't recommend it highly enough, plus they also got us a great deal on our Internet and Mobiles
    James Operations Director, Collective Weight Loss

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Whether your business is Upsizing or downsizing, on the move to a new space or modernising the one your in, Voipy has your back. Market-leading, flexible products, fast & seamless setup, affordable pricing, local and responsive support.

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