WHAT IS VOIPY?
Features
Voipy is the new kid on the block backed by a long history of Telco
knowledge & partnerships.
We have international & Domestic Partnerships with Softphone
providers, AI integrators & Mobile carriers which allows us to provide
bespoke Telephony products that cater for all businesses.
We draw on our experience, utilise our buying power in the global Telco
market place and deliver smarter business phones via mobile apps,
desktops and laptops, saving on unnecessary hardware costs and
disruptive wait times.
We specialise in assisting start up businesses get their telephony up and running early on in the set up cycle and help existing businesses to embrace the technology change and reduce their running costs to a subscription/licence fee per month.
Our Bespoke option is for small, medium & large business with 4-1000 users, we can tailor options for everyone no matter what the solution as we partner with all Tier one providers in Australia.
Features at a glance:
Easy set up
No hardware, no headaches. Get set up with Voipy and activated in minutes.
Integrations *
Connect your CRM, Helpdesk and more in just a few clicks to centralize your tools and workflow.
Organisational structure
Set up advanced call routing, an IVR and customise operations to your business.
Mobility
Utilise our mobile apps or call forwarding feature to stay accessible even on the go.
Numbers that scale *
Instantly create toll-free and international numbers in over 100 countries.
Personalisation *
View caller details, notes, and a full customer history to have more informed conversations.
Efficiency *
Eliminate manual data entry with automatic syncing, call logging, and custom tagging.
Collaboration *
Utilise warm transfer, call conferencing and a shared inbox to help your team work together.
Data security & privacy
Data is encrypted and stored in AWS data centres monitored 24/7 and is GDPR compliant.
Analytics
Use real-time data to make smarter, data-driven decisions and gain deeper insights.
* Requires our Essentials or Premium plan
We also give you the functionality to integrate CRM’s, AI call recording software & Traditional Phone systems through our Bespoke offerings.
OUR PROMISE
Unrivalled connectivity
for your business
With robust features and technology our business solution is seldom matched by any competitor.
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The Salon Harlow team absolutely love our new Voipy phone system, we got rid of our "traditional" desk phones that took up room and cost me a fortune & now all my staff have the app on their mobile phone. Voipy has saved me money and made the business more efficient as we do not miss calls anymore.Ashe Salon Owner, Salon Harlow
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We rely on Voipy for our day to day operation and customer service lines. The team are extremely knowledgable and the business has saved a lot of money.Andy Director, SiteFinder
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I could not recommend any more highly, the professional and efficient way that Dean & Michael manage our account. Their efficiency in resolving any issues for us is outstanding in every aspect of our needs. Their service is also not limited simply to Monday-Friday business hours, with our often need for resolution to Data add-on's taking place over the weekend for international travel within our company.Tina CFO, Austral Air Conditioning Services
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Where to start ... shopped around, got promised the world and let down time and time again, until we spoke with Mick from Voipy, they were Located in Australia had access to apps with great integrations both domestic and from around the world, they helped us get set up and trained the team. Voipy has great knowledge of their industry and we can't recommend it highly enough, plus they also got us a great deal on our Internet and MobilesJames Operations Director, Collective Weight Loss
Customer love
Our customers have spoken
Whether your business is Upsizing or downsizing, on the move to a new space or modernising the one your in, Voipy has your back. Market-leading, flexible products, fast & seamless setup, affordable pricing, local and responsive support.
INDUSTRY INSIGHTS
From our Articles
Do Customer Service Wait Time Expectations Vary by Channel? (Infographic)
articles / April 17, 2019 Do Customer Service Wait Time Expectations Vary by Channel? (Infographic) You’ve reached out to the customer service team at an
Proven Benefits of VoIP for Small Businesses With Big Plans
articles / May 9, 2019 Proven Benefits of VoIP for Small Businesses With Big Plans The technology that a small business relies on can be
Is VoIP a Reliable Service for Your Business?
articles / May 13, 2019 Is VoIP a Reliable Service for Your Business? Very few businesses can operate without a phone presence. Whether it’s for
OUR PARTNERS
Some of our trusted partners
Our partners trust us to deliver the very best Web, Security, Data and Mobile tools for Businesses to
communicate with their customers and stay secure.
Become a Voipy Partner